KiHora
Delete your KiHora account
How to delete your KiHora account, what is deleted and what is kept.
Immediate and final
Deletion takes effect immediately, has no reversal period and cannot be undone. Signing in again with the same provider creates a brand-new account with no earlier history.
How to delete from the app
KiHora app (customers)
- Open the Profile tab.
- Tap "Delete account".
- Read what is deleted and what is kept, confirm, and tap "Delete my account".
KiHora Business (businesses)
- Open Settings, then Account.
- Tap "Delete account".
- Unpublish your businesses first if any are still published.
- Read what is deleted and what is kept, confirm, and tap "Delete account".
What is deleted
- Your first name, last name, email address, phone number and photo stop being associated with the account.
- The link to the identity provider is broken, so signing in no longer reaches the previous account.
- Device identifiers, notifications, favourites and sharing preferences are deleted.
What is kept
- Bookings are kept, without identifying the customer, because they are the business’s own record of activity.
- Reviews you submitted are kept and become anonymous, no longer showing the author’s name.
- Records the law requires us to keep are retained for the required period.
If you can no longer sign in [email protected]
Write to us and we will handle the request. Include the email address or phone number you registered with, so we can confirm the account is yours before deleting it.
The full text is in section 18 of the Privacy Policy .